/* Shared visual system for the homepage and hospitality practice. */
:root {
  --paper:#f7f5ee;
  --white:#fffefa;
  --ink:#233d34;
  --text:#4c5850;
  --muted:#636b60;
  --line:#d9ddcf;
  --sage:#e9ede3;
  --gold:#927448;
  --serif:'Newsreader',Georgia,serif;
  --sans:'DM Sans',Arial,sans-serif;
  --max:1200px
}

* {
  box-sizing:border-box
}

html {
  scroll-behavior:smooth;
  scroll-padding-top:110px
}

body {
  margin:0;
  background:var(--paper);
  color:var(--ink);
  font-family:var(--sans);
  font-size:16px;
  line-height:1.65;
  -webkit-font-smoothing:antialiased
}

button,input,select,textarea {
  font:inherit
}

button,a,input,select,textarea {
  -webkit-tap-highlight-color:transparent
}

button,a {
  touch-action:manipulation
}

a {
  color:inherit;
  text-decoration:none
}

a:hover {
  color:#61744e
}

p {
  margin:0 0 1.2em;
  color:var(--text)
}

h1,h2,h3,h4 {
  font-weight:400;
  margin:0;
  line-height:1.1
}

h1,h2,h3 {
  font-family:var(--serif)
}

h1 {
  font-size:clamp(58px,6.1vw,88px);
  letter-spacing:-3.3px;
  line-height:1.01
}

h2 {
  font-size:clamp(38px,4vw,54px);
  letter-spacing:-1.6px
}

h3 {
  font-size:29px;
  letter-spacing:-.6px
}

em {
  font-weight:400;
  color:#6a7952
}

img {
  max-width:100%;
  display:block
}

button {
  cursor:pointer
}

a:focus-visible,button:focus-visible,summary:focus-visible {
  outline:3px solid #967338;
  outline-offset:6px
}

input:focus-visible,select:focus-visible,textarea:focus-visible {
  outline:2px solid var(--ink);
  outline-offset:3px
}

::selection {
  background:#d9e0c9
}

.container {
  width:min(var(--max),calc(100% - 96px));
  margin-inline:auto
}

.section {
  padding:104px 0
}

.eyebrow {
  display:block;
  font-size:11px;
  letter-spacing:2.1px;
  text-transform:uppercase;
  font-weight:650;
  color:var(--muted);
  margin-bottom:23px
}

.eyebrow .dot {
  display:inline-block;
  width:6px;
  height:6px;
  background:var(--gold);
  border-radius:50%;
  margin-right:10px;
  vertical-align:2px
}

.rule {
  border-top:1px solid var(--line)
}

.section-top {
  display:flex;
  justify-content:space-between;
  gap:60px;
  align-items:end;
  margin-bottom:48px
}

.section-top h2 {
  max-width:650px
}

.section-top p {
  max-width:330px;
  margin:0;
  font-size:15px
}

.text-link {
  display:inline-flex;
  align-items:center;
  gap:22px;
  border-bottom:1px solid #abb39d;
  padding:5px 0;
  font-size:14px;
  font-weight:550
}

.arrow {
  font-family:Arial,sans-serif;
  font-size:21px;
  font-weight:400;
  line-height:1
}

.button {
  display:inline-flex;
  justify-content:center;
  align-items:center;
  gap:26px;
  min-height:51px;
  padding:13px 23px;
  background:var(--ink);
  border:1px solid var(--ink);
  color:var(--white);
  font-size:13px;
  font-weight:550;
  line-height:1.4;
  transition:background .2s,transform .2s
}

.button:hover {
  background:#365346;
  color:white;
  transform:translateY(-2px)
}

.button.secondary {
  background:transparent;
  color:var(--ink);
  border-color:#b9c0ae
}

.button.secondary:hover {
  background:var(--sage)
}

.actions {
  display:flex;
  gap:24px;
  align-items:center;
  flex-wrap:wrap
}

.skip-link {
  position:fixed;
  left:20px;
  top:-100px;
  z-index:100;
  background:var(--ink);
  color:white;
  padding:14px
}

.skip-link:focus {
  top:12px
}

/* Navigation */
.site-header {
  position:sticky;
  top:0;
  z-index:20;
  background:rgba(247,245,238,.97);
  border-bottom:1px solid var(--line)
}

.nav-wrap {
  min-height:93px;
  display:flex;
  align-items:center;
  gap:40px;
  justify-content:space-between
}

.brand {
  display:flex;
  gap:12px;
  align-items:center;
  flex-shrink:0
}

.brand-mark {
  width:37px;
  height:43px
}

.brand-name {
  font-family:var(--serif);
  font-size:26px;
  letter-spacing:-.8px;
  line-height:1.1;
  display:block
}

.brand-sub {
  font-size:8px;
  font-weight:600;
  letter-spacing:2.2px;
  text-transform:uppercase;
  display:block;
  margin-top:5px
}

.nav-links {
  display:flex;
  align-items:center;
  gap:29px;
  font-size:12px;
  font-weight:500
}

.nav-links .active {
  border-bottom:1px solid var(--ink)
}

.nav-links .button {
  font-size:12px;
  padding:11px 18px;
  min-height:43px;
  margin-left:6px
}

.menu-toggle {
  display:none;
  background:none;
  border:1px solid var(--line);
  padding:9px 13px;
  color:var(--ink)
}

/* Opening spread */
.hero {
  padding:86px 0 69px;
  position:relative;
  overflow:hidden
}

.hero-layout {
  display:grid;
  grid-template-columns:1.38fr 1fr;
  gap:78px;
  align-items:center
}

.hero-copy .eyebrow {
  font-size:10px;
  letter-spacing:1.8px
}

.hero h1 {
  max-width:700px;
  margin-bottom:27px
}

.hero h1 em {
  display:block
}

.hero-copy>p {
  font-size:17px;
  max-width:560px;
  line-height:1.8;
  margin-bottom:30px
}

.hero-note {
  font-size:11px!important;
  color:var(--muted);
  margin-top:19px;
  margin-bottom:0!important
}

.lens {
  padding:29px 31px 22px;
  background:var(--white);
  border:1px solid #d4d9c9;
  box-shadow:15px 15px 0 #e9ecdf;
  position:relative;
  transform:rotate(1deg)
}

.lens-head {
  display:flex;
  justify-content:space-between;
  border-bottom:1px solid var(--line);
  padding-bottom:16px;
  font-size:9px;
  font-weight:650;
  text-transform:uppercase;
  letter-spacing:1.5px
}

.lens h2 {
  font-size:33px;
  letter-spacing:-.8px;
  margin:25px 0 7px
}

.lens-intro {
  font-size:12px;
  margin-bottom:23px
}

.journey-list {
  list-style:none;
  margin:0;
  padding:0
}

.journey-list li {
  display:grid;
  grid-template-columns:27px 1fr;
  gap:12px;
  position:relative;
  padding:0 0 18px
}

.journey-list li:not(:last-child):before {
  content:'';
  position:absolute;
  left:12px;
  top:26px;
  width:1px;
  height:calc(100% - 25px);
  background:#d0d6c1
}

.step-dot {
  width:26px;
  height:26px;
  border:1px solid #c4cdb5;
  border-radius:50%;
  font-size:9px;
  display:grid;
  place-items:center;
  background:var(--white)
}

.journey-list strong {
  display:block;
  font-size:12px;
  font-weight:550;
  line-height:1.6
}

.journey-list small {
  display:block;
  font-size:10px;
  color:var(--muted)
}

.lens-foot {
  display:flex;
  align-items:center;
  justify-content:space-between;
  padding:16px 0 0;
  border-top:1px solid var(--line);
  font-size:11px
}

.lens-foot strong {
  font-weight:550
}

.lens-foot .arrow {
  color:var(--gold)
}

.experience-strip {
  padding:25px 0 27px;
  border-top:1px solid var(--line);
  border-bottom:1px solid var(--line)
}

.strip-inner {
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:27px
}

.strip-label {
  font-size:10px;
  line-height:1.7;
  max-width:160px;
  color:var(--muted)
}

.company {
  font-family:var(--serif);
  font-size:23px;
  letter-spacing:-.5px;
  white-space:nowrap
}

.company small {
  display:block;
  font:8px var(--sans);
  letter-spacing:1.8px;
  text-transform:uppercase;
  margin-top:1px
}

.strip-stat {
  border-left:1px solid var(--line);
  padding-left:30px;
  font-family:var(--serif);
  font-size:29px;
  line-height:1.2
}

.strip-stat small {
  display:block;
  font:9px var(--sans);
  color:var(--muted);
  margin-top:3px
}

/* Problem and diagnostic questions */
.problem-intro {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:90px;
  margin-bottom:48px
}

.problem-intro p {
  margin:0;
  align-self:end
}

.leakage-map {
  display:grid;
  grid-template-columns:repeat(6,1fr);
  padding-top:27px;
  border-top:1px solid var(--line)
}

.leakage-item {
  padding-right:20px
}

.leakage-item .number {
  font-size:10px;
  color:var(--gold);
  display:block;
  margin-bottom:12px
}

.leakage-item h3 {
  font-family:var(--sans);
  font-size:13px;
  font-weight:550;
  letter-spacing:0;
  margin-bottom:9px
}

.leakage-item p {
  font-size:12px;
  margin:0;
  line-height:1.6;
  max-width:150px
}

.questions {
  background:var(--sage)
}

.questions-layout {
  display:grid;
  grid-template-columns:.83fr 1.3fr;
  gap:110px
}

.questions-heading h2 {
  margin-bottom:25px
}

.questions-heading p {
  font-size:15px;
  max-width:300px
}

.questions-heading .text-link {
  margin-top:15px
}

.question {
  border-top:1px solid #c7cfbd
}

.question:last-child {
  border-bottom:1px solid #c7cfbd
}

.question summary {
  list-style:none;
  display:grid;
  grid-template-columns:28px 1fr 18px;
  gap:15px;
  align-items:center;
  cursor:pointer;
  padding:23px 0;
  font-size:17px;
  line-height:1.45
}

.question summary::-webkit-details-marker {
  display:none
}

.question summary .q-number {
  font-size:10px;
  color:var(--muted)
}

.question summary:after {
  content:'+';
  font-size:23px;
  color:var(--muted);
  font-weight:400
}

.question[open] summary:after {
  content:'−'
}

.question-body {
  padding:0 31px 23px 43px
}

.question-body p {
  font-size:14px;
  margin-bottom:12px
}

.question-body .service-label {
  font-size:10px;
  color:#4b5d3b;
  font-weight:600;
  letter-spacing:.6px;
  margin:0
}

/* Workshop */
.diagnostic {
  background:var(--ink);
  color:var(--white);
  position:relative
}

.diagnostic .eyebrow {
  color:#c2cdaf
}

.diagnostic .diagnostic-layout {
  display:grid;
  grid-template-columns:1.12fr 1fr;
  gap:100px
}

.diagnostic h2 {
  font-size:clamp(42px,4.2vw,58px);
  margin-bottom:23px
}

.diagnostic h2 em {
  color:#d3daba
}

.diagnostic p {
  color:#d5dccf;
  font-size:15px
}

.diagnostic .button {
  background:var(--paper);
  color:var(--ink);
  border-color:var(--paper);
  margin-top:12px
}

.diagnostic .button:hover {
  background:#dce3cf
}

.workshop-meta {
  display:flex;
  gap:23px;
  font-size:10px;
  color:#d5dccf;
  letter-spacing:.4px;
  margin-top:20px
}

.output-list {
  margin:0;
  padding:0;
  list-style:none
}

.output-list li {
  display:grid;
  grid-template-columns:28px 1fr;
  gap:16px;
  padding:20px 0;
  border-top:1px solid #536757
}

.output-list li:last-child {
  border-bottom:1px solid #536757
}

.output-list .number {
  color:#c7cfb3;
  font-size:11px;
  padding-top:6px
}

.output-list h3 {
  font-size:26px;
  margin-bottom:5px
}

.output-list p {
  font-size:12px;
  margin:0;
  color:#d0d8ca
}

.diagnostic .scope-note {
  font-size:11px;
  margin-top:22px;
  line-height:1.8
}

/* Operator experience */
.evidence-grid {
  display:grid;
  grid-template-columns:1fr 1fr;
  border-top:1px solid var(--line)
}

.evidence-card {
  padding:34px 38px 34px 0;
  border-bottom:1px solid var(--line)
}

.evidence-card:nth-child(even) {
  padding-left:38px;
  padding-right:0;
  border-left:1px solid var(--line)
}

.role-line {
  font-size:10px;
  color:var(--muted);
  margin:12px 0 23px;
  line-height:1.7
}

.evidence-card h3 {
  font-size:29px
}

.metric {
  font-family:var(--serif);
  font-size:48px;
  letter-spacing:-1.4px;
  line-height:1.05
}

.metric-caption {
  font-size:11px;
  color:var(--muted);
  margin:8px 0 23px
}

.evidence-card>p:last-child {
  font-size:14px;
  margin:0;
  max-width:480px
}

.evidence-note {
  font-size:11px;
  margin:23px 0 0;
  max-width:820px
}

.sector-feature {
  display:grid;
  grid-template-columns:.8fr 1.2fr;
  min-height:370px;
  border:1px solid var(--line);
  background:#eeeee3
}

.sector-art {
  display:grid;
  place-items:center;
  position:relative;
  overflow:hidden;
  background:#e4e8d9;
  min-height:330px
}

.sector-art svg {
  width:75%;
  max-width:320px;
  height:285px
}

.sector-art .art-caption {
  position:absolute;
  bottom:22px;
  font-size:9px;
  letter-spacing:1.9px;
  text-transform:uppercase;
  color:#596749
}

.sector-copy {
  padding:48px 58px
}

.sector-copy h2 {
  font-size:42px;
  margin-bottom:20px
}

.sector-copy p {
  font-size:14px;
  max-width:480px
}

.sector-copy .eyebrow {
  margin-bottom:18px
}

.sector-copy .text-link {
  margin-top:6px
}

/* Engagement and principal */
.engagements {
  padding-top:12px
}

.engagement-grid {
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:36px
}

.engagement {
  border-top:1px solid var(--line);
  padding-top:24px;
  display:flex;
  flex-direction:column;
  align-items:start
}

.engagement .eyebrow {
  font-size:9px;
  margin-bottom:20px
}

.engagement h3 {
  margin-bottom:17px
}

.engagement p {
  font-size:14px
}

.engagement .text-link {
  margin-top:auto
}

.founder {
  background:#eeeee5
}

.founder-layout {
  display:grid;
  grid-template-columns:270px 1fr;
  gap:100px;
  align-items:center
}

.portrait-frame {
  border:1px solid #c8cebd;
  padding:12px
}

.portrait-frame img {
  aspect-ratio:1/1.13;
  object-fit:cover;
  object-position:center
}

.portrait-caption {
  font-size:10px;
  color:var(--muted);
  margin-top:12px
}

.founder h2 {
  margin-bottom:22px
}

.founder p {
  max-width:680px;
  font-size:15px
}

.founder .signature {
  font-family:var(--serif);
  font-size:27px;
  color:var(--ink);
  margin-bottom:1px
}

.founder .signature-role {
  font-size:11px
}

.founder-links {
  display:flex;
  gap:25px;
  margin-top:20px
}

.founder-links .text-link {
  font-size:12px
}

/* Contact */
.contact-layout {
  display:grid;
  grid-template-columns:.95fr 1fr;
  gap:100px
}

.contact-copy h2 {
  margin-bottom:25px
}

.contact-copy>p {
  max-width:365px;
  font-size:15px
}

.contact-email {
  display:inline-block;
  font-family:var(--serif);
  font-size:26px;
  border-bottom:1px solid #a8b19b;
  letter-spacing:-.4px;
  margin:10px 0 20px
}

.contact-copy .contact-meta {
  font-size:11px;
  color:var(--muted)
}

.enquiry-choices {
  display:flex;
  flex-wrap:wrap;
  gap:9px;
  margin-top:27px;
  max-width:365px
}

.enquiry-choice {
  border:1px solid #bac3ad;
  background:transparent;
  color:var(--ink);
  font-size:11px;
  padding:9px 12px;
  line-height:1.5
}

.enquiry-choice:hover {
  background:var(--sage)
}

.contact-form {
  background:var(--white);
  border:1px solid var(--line);
  padding:31px
}

.field-row {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:20px
}

.field {
  display:flex;
  flex-direction:column;
  margin-bottom:17px;
  gap:7px
}

.field label {
  font-size:11px;
  font-weight:550
}

.field label span {
  font-weight:400;
  color:var(--muted)
}

input,select,textarea {
  width:100%;
  border:1px solid #c8cebd;
  background:#fdfcf8;
  padding:11px 12px;
  color:var(--ink);
  font-size:13px;
  border-radius:0
}

textarea {
  resize:vertical;
  min-height:115px
}

input::placeholder,textarea::placeholder {
  color:#777d70;
  font-size:12px
}

.form-note {
  font-size:10px;
  line-height:1.7;
  color:var(--muted);
  margin:17px 0 0
}

.form-note a {
  text-decoration:underline;
  text-underline-offset:3px
}

.contact-form .button {
  width:100%
}

.contact-form .button:disabled {
  opacity:.6;
  cursor:wait;
  transform:none
}

.form-status {
  font-size:13px;
  margin-top:17px;
  padding:13px;
  border:1px solid #c8cebd;
  background:var(--sage)
}

.form-status.error {
  background:#faf0e8;
  border-color:#9c755d
}

.form-status[hidden] {
  display:none
}

.honeypot {
  position:absolute;
  left:-10000px;
  width:1px;
  height:1px;
  overflow:hidden
}

.no-script-note {
  font-size:13px
}

.footer {
  border-top:1px solid var(--line);
  padding:40px 0 22px
}

.footer-top {
  display:flex;
  justify-content:space-between;
  gap:40px;
  align-items:center;
  padding-bottom:34px
}

.footer-links {
  display:flex;
  gap:28px;
  font-size:12px
}

.footer-bottom {
  display:flex;
  justify-content:space-between;
  border-top:1px solid var(--line);
  padding-top:20px;
  gap:20px
}

.footer-bottom p {
  font-size:10px;
  color:var(--muted);
  margin:0
}

/* Hospitality */
.hospitality-hero h1 {
  font-size:clamp(54px,5.5vw,78px)
}

.hospitality-hero .hero-layout {
  grid-template-columns:1.25fr 1fr;
  gap:90px
}

.hotel-ledger {
  background:var(--white);
  border:1px solid #ced6c2;
  padding:32px;
  box-shadow:13px 13px 0 #e3e8d8
}

.hotel-ledger .eyebrow {
  font-size:9px;
  margin:0 0 22px
}

.ledger-title {
  font-family:var(--serif);
  font-size:30px;
  margin-bottom:23px
}

.ledger-row {
  display:flex;
  justify-content:space-between;
  gap:20px;
  font-size:12px;
  border-bottom:1px solid var(--line);
  padding:13px 0
}

.ledger-row span:first-child {
  color:var(--text)
}

.ledger-row .minus {
  color:var(--gold)
}

.ledger-total {
  background:var(--ink);
  color:var(--white);
  padding:17px 18px;
  margin-top:18px;
  font-family:var(--serif);
  font-size:25px;
  line-height:1.2
}

.hotel-ledger .ledger-note {
  font-size:10px;
  margin:17px 0 0
}

.hospitality-focus {
  font-size:11px;
  color:var(--muted);
  padding:22px 0;
  border-top:1px solid var(--line);
  border-bottom:1px solid var(--line);
  text-align:center;
  letter-spacing:.3px
}

.hotel-principle {
  font-family:var(--serif);
  font-size:32px;
  line-height:1.25;
  max-width:870px;
  margin:0 auto;
  text-align:center;
  color:var(--ink)
}

.hotel-principle em {
  color:#69764e
}

.practice-grid {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:0 60px;
  margin-top:45px
}

.practice-item {
  padding:29px 0;
  border-top:1px solid var(--line)
}

.practice-item h3 {
  font-size:28px;
  margin-bottom:13px
}

.practice-item p {
  font-size:14px;
  margin-bottom:0
}

.hotel-proof {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:70px;
  align-items:center
}

.hotel-proof h2 {
  margin-bottom:22px
}

.hotel-proof p {
  font-size:14px
}

.hotel-proof .hotel-stats {
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:25px
}

.hotel-stat {
  border-top:1px solid #bac5ac;
  padding-top:21px
}

.hotel-stat strong {
  font-family:var(--serif);
  font-size:54px;
  font-weight:400;
  line-height:1.2;
  display:block
}

.hotel-stat span {
  font-size:12px;
  display:block;
  color:var(--text)
}

.hotel-stat small {
  font-size:10px;
  display:block;
  color:var(--muted);
  margin-top:7px
}

.hotel-proof-section {
  background:var(--sage)
}

.faq-grid {
  max-width:860px;
  margin:auto
}

.faq-grid .question summary {
  font-size:16px
}

.faq-grid .question-body {
  padding-left:43px
}

@media(min-width:1600px) {
  .hero {
    padding-top:105px;
    padding-bottom:90px
  }

}

@media(max-width:1100px) {
  .container {
    width:calc(100% - 64px)
  }

  .nav-links {
    gap:19px
  }

  .hero-layout,.hospitality-hero .hero-layout {
    gap:43px
  }

  .hero h1 {
    font-size:68px
  }

  .hero .actions {
    gap:18px
  }

  .hero .button {
    padding-inline:17px
  }

  .questions-layout {
    gap:65px
  }

  .diagnostic .diagnostic-layout {
    gap:60px
  }

  .contact-layout {
    gap:60px
  }

  .company {
    font-size:20px
  }

  .strip-stat {
    padding-left:20px
  }

  .sector-copy {
    padding:40px
  }

  .founder-layout {
    gap:65px
  }

  .lens {
    padding:25px
  }

  .hero-copy>p {
    font-size:16px
  }

  .section {
    padding:85px 0
  }

  .engagements {
    padding-top:0
  }

}

@media(max-width:860px) {
  .nav-wrap {
    min-height:80px;
    gap:20px
  }

  .brand-name {
    font-size:23px
  }

  .brand-sub {
    font-size:7px
  }

  .nav-links {
    gap:15px
  }

  .nav-links .button {
    display:none
  }

  .hero {
    padding:60px 0
  }

  .hero h1 {
    font-size:57px;
    letter-spacing:-2.5px
  }

  .hero-layout {
    gap:35px;
    grid-template-columns:1.2fr 1fr
  }

  .hero-copy>p {
    font-size:14px
  }

  .hero .actions {
    align-items:start;
    flex-direction:column;
    gap:12px
  }

  .lens {
    padding:20px
  }

  .lens h2 {
    font-size:28px
  }

  .lens-head {
    font-size:8px;
    letter-spacing:.8px
  }

  .lens-intro {
    font-size:11px
  }

  .strip-inner {
    flex-wrap:wrap;
    justify-content:start;
    gap:24px 35px
  }

  .strip-label {
    max-width:none;
    flex-basis:100%;
    font-size:9px
  }

  .strip-label br {
    display:none
  }

  .company {
    font-size:22px
  }

  .strip-stat {
    margin-left:auto
  }

  .problem-intro {
    gap:45px
  }

  .leakage-map {
    grid-template-columns:repeat(3,1fr);
    gap:30px
  }

  .leakage-item p {
    max-width:180px
  }

  .questions-layout {
    grid-template-columns:1fr;
    gap:30px
  }

  .questions-heading p {
    max-width:600px
  }

  .questions-heading .text-link {
    margin-top:0
  }

  .diagnostic .diagnostic-layout {
    gap:40px
  }

  .workshop-meta {
    gap:13px;
    flex-wrap:wrap
  }

  .section-top {
    gap:35px
  }

  .section-top p {
    max-width:280px
  }

  .sector-copy {
    padding:30px
  }

  .sector-copy h2 {
    font-size:36px
  }

  .engagement-grid {
    gap:24px
  }

  .engagement h3 {
    font-size:26px
  }

  .founder-layout {
    grid-template-columns:230px 1fr;
    gap:40px
  }

  .contact-layout {
    gap:35px;
    grid-template-columns:.9fr 1.1fr
  }

  .contact-form {
    padding:23px
  }

  .contact-email {
    font-size:23px
  }

  .field-row {
    grid-template-columns:1fr;
    gap:0
  }

  .hospitality-hero .hero-layout {
    grid-template-columns:1.15fr 1fr;
    gap:35px
  }

  .hospitality-hero h1 {
    font-size:52px
  }

  .hotel-ledger {
    padding:23px
  }

  .hotel-proof {
    gap:40px
  }

  .hotel-proof .hotel-stats {
    gap:20px
  }

}

@media(max-width:650px) {
  html {
    scroll-padding-top:95px
  }

  .container {
    width:calc(100% - 40px)
  }

  .section {
    padding:64px 0
  }

  .eyebrow {
    font-size:10px;
    letter-spacing:1.6px;
    margin-bottom:18px
  }

  .nav-wrap {
    min-height:77px;
    flex-wrap:wrap;
    gap:0
  }

  .brand-mark {
    width:30px;
    height:36px
  }

  .brand {
    gap:9px
  }

  .brand-name {
    font-size:23px
  }

  .brand-sub {
    letter-spacing:1.7px
  }

  .js .menu-toggle {
    display:block
  }

  .nav-links {
    width:100%;
    flex-wrap:wrap;
    padding:10px 0 20px;
    gap:16px 24px;
    font-size:13px
  }

  .js .nav-links {
    display:none
  }

  .js .nav-links.is-open {
    display:flex
  }

  .nav-links .button {
    display:inline-flex;
    margin:0;
    min-height:40px
  }

  .hero {
    padding:46px 0 48px
  }

  .hero-layout,.hospitality-hero .hero-layout {
    grid-template-columns:1fr;
    gap:39px
  }

  .hero h1,.hospitality-hero h1 {
    font-size:clamp(49px,10.5vw,66px);
    letter-spacing:-2px;
    line-height:1.06;
    margin-bottom:22px
  }

  .hero-copy .eyebrow {
    font-size:9px;
    letter-spacing:1.15px;
    margin-bottom:24px
  }

  .hero-copy>p {
    font-size:15px;
    line-height:1.75;
    margin-bottom:25px
  }

  .hero .actions {
    flex-direction:row;
    align-items:center;
    gap:14px 23px
  }

  .hero .button {
    font-size:12px;
    padding:13px 16px;
    gap:15px
  }

  .hero .text-link {
    font-size:12px
  }

  .hero-note {
    font-size:10px!important
  }

  .lens {
    transform:none;
    padding:24px 26px;
    box-shadow:8px 8px 0 #e9ecdf;
    margin-right:8px
  }

  .lens h2 {
    font-size:31px;
    margin-top:20px
  }

  .lens-head {
    font-size:9px;
    letter-spacing:1px
  }

  .lens-intro {
    font-size:12px
  }

  .journey-list {
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:17px 12px;
    margin:24px 0
  }

  .journey-list li {
    padding:0;
    gap:9px;
    grid-template-columns:24px 1fr
  }

  .journey-list li:not(:last-child):before {
    display:none
  }

  .journey-list small {
    font-size:10px
  }

  .journey-list strong {
    font-size:11px
  }

  .step-dot {
    width:24px;
    height:24px
  }

  .experience-strip {
    padding:20px 0 25px
  }

  .strip-inner {
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:20px
  }

  .strip-label {
    grid-column:1/-1
  }

  .strip-stat {
    display:none
  }

  .company {
    font-size:23px
  }

  .company small {
    font-size:7px
  }

  .problem-intro {
    grid-template-columns:1fr;
    gap:23px;
    margin-bottom:32px
  }

  .problem-intro p {
    font-size:14px
  }

  h2 {
    font-size:39px;
    letter-spacing:-1.3px
  }

  .leakage-map {
    grid-template-columns:repeat(2,1fr);
    gap:25px 15px
  }

  .leakage-item {
    padding:0
  }

  .leakage-item p {
    font-size:12px
  }

  .leakage-item .number {
    margin-bottom:8px
  }

  .questions-layout {
    gap:27px
  }

  .question summary {
    font-size:16px;
    grid-template-columns:22px 1fr 17px;
    gap:10px;
    padding:20px 0
  }

  .question-body {
    padding-left:32px;
    padding-right:10px
  }

  .question-body p {
    font-size:13px
  }

  .questions-heading h2 {
    margin-bottom:20px
  }

  .diagnostic .diagnostic-layout {
    grid-template-columns:1fr;
    gap:36px
  }

  .diagnostic h2 {
    font-size:43px
  }

  .diagnostic p {
    font-size:14px
  }

  .diagnostic .scope-note {
    font-size:11px
  }

  .output-list li {
    padding:17px 0
  }

  .output-list h3 {
    font-size:26px
  }

  .output-list p {
    font-size:12px
  }

  .section-top {
    display:block;
    margin-bottom:32px
  }

  .section-top p {
    max-width:100%;
    margin-top:20px;
    font-size:14px
  }

  .evidence-grid {
    grid-template-columns:1fr
  }

  .evidence-card,.evidence-card:nth-child(even) {
    padding:27px 0;
    border-left:0
  }

  .metric {
    font-size:43px
  }

  .role-line {
    margin-bottom:18px
  }

  .metric-caption {
    margin-bottom:18px
  }

  .evidence-card>p:last-child {
    font-size:13px
  }

  .evidence-note {
    font-size:10px
  }

  .sector-section {
    padding-top:0
  }

  .sector-feature {
    grid-template-columns:1fr
  }

  .sector-art {
    min-height:240px
  }

  .sector-art svg {
    height:220px;
    width:65%;
    margin-top:-15px
  }

  .sector-art .art-caption {
    bottom:15px
  }

  .sector-copy {
    padding:30px 25px
  }

  .sector-copy h2 {
    font-size:37px
  }

  .engagements {
    padding-top:0
  }

  .engagement-grid {
    grid-template-columns:1fr;
    gap:28px
  }

  .engagement h3 {
    font-size:30px
  }

  .engagement .eyebrow {
    margin-bottom:14px
  }

  .engagement p {
    font-size:14px
  }

  .engagement .text-link {
    font-size:13px
  }

  .founder-layout {
    grid-template-columns:1fr;
    gap:35px
  }

  .portrait {
    max-width:220px
  }

  .portrait-frame img {
    aspect-ratio:1/1
  }

  .founder p {
    font-size:14px
  }

  .founder h2 {
    font-size:40px
  }

  .contact-layout {
    grid-template-columns:1fr;
    gap:35px
  }

  .contact-copy>p {
    max-width:100%
  }

  .contact-email {
    font-size:26px
  }

  .enquiry-choices {
    max-width:100%;
    margin-top:18px
  }

  .contact-form {
    padding:25px 20px
  }

  .field-row {
    grid-template-columns:1fr 1fr;
    gap:15px
  }

  .field input,.field select,.field textarea {
    font-size:16px
  }

  .field label {
    font-size:11px
  }

  .form-note {
    font-size:11px
  }

  .footer {
    padding-top:30px
  }

  .footer-top {
    align-items:start;
    flex-direction:column;
    gap:26px;
    padding-bottom:26px
  }

  .footer-links {
    flex-wrap:wrap;
    gap:17px 24px
  }

  .footer-bottom {
    flex-direction:column;
    gap:7px
  }

  .hotel-ledger {
    padding:27px;
    margin-right:8px;
    box-shadow:8px 8px 0 #e3e8d8
  }

  .ledger-row {
    font-size:13px
  }

  .ledger-title {
    font-size:31px
  }

  .hospitality-focus {
    font-size:10px;
    padding:17px 0
  }

  .hotel-principle {
    font-size:28px;
    text-align:left
  }

  .practice-grid {
    grid-template-columns:1fr;
    margin-top:32px
  }

  .practice-item {
    padding:24px 0
  }

  .hotel-proof {
    grid-template-columns:1fr;
    gap:27px
  }

  .hotel-proof .hotel-stats {
    gap:25px
  }

  .hotel-stat strong {
    font-size:48px
  }

  .faq-grid .question-body {
    padding-left:32px
  }

}

/* Buyer situations and the work behind each engagement. */
.hero-copy > .hero-explanation {
  font-size:15px;
  margin-top:-14px;
  margin-bottom:25px;
  max-width:550px;
}
.assignment-list {
  list-style:none;
  padding:0;
  margin:24px 0 0;
}
.assignment-list li {
  display:grid;
  grid-template-columns:26px 1fr;
  gap:14px;
  padding:18px 0;
  border-top:1px solid var(--line);
}
.assignment-list strong {
  display:block;
  font-size:14px;
  font-weight:550;
  margin-bottom:7px;
}
.assignment-list p {
  font-size:12px;
  line-height:1.7;
  margin:0;
}
.situations-grid {
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:35px;
}
.situation {
  border-top:1px solid var(--line);
  padding-top:26px;
}
.situation .eyebrow {
  font-size:9px;
  letter-spacing:1.1px;
  margin-bottom:18px;
}
.situation h3 {
  font-size:29px;
  line-height:1.17;
  margin-bottom:20px;
}
.situation p, .practice-item .help-copy, .practice-item .decision {
  font-size:14px;
  line-height:1.75;
  margin-bottom:18px;
}
.situation p strong,.help-copy strong,.decision strong {
  display:block;
  color:var(--ink);
  font-size:11px;
  font-weight:650;
  margin-bottom:6px;
}
.decision {
  border-top:1px solid var(--line);
  padding-top:16px;
}
.case-title {
  font-size:35px;
  line-height:1.15;
  letter-spacing:-.8px;
}
.evidence-card > p:not(.role-line):not(.metric-caption) {
  font-size:14px;
  max-width:480px;
}
.evidence-card > .case-relevance {
  margin:18px 0 0;
  padding-top:16px;
  border-top:1px solid var(--line);
}
.case-relevance strong {
  font-size:11px;
  display:block;
  margin-bottom:6px;
  color:var(--ink);
}
.hospitality-hero h1 {
  font-size:clamp(48px,4.6vw,66px);
}
.hotel-help-list {
  list-style:none;
  padding:0;
  margin:0;
}
.hotel-help-list li {
  padding:14px 0;
  border-top:1px solid var(--line);
  font-size:14px;
}
.hotel-credibility {
  padding-top:22px;
  margin:8px 0 0;
  border-top:1px solid var(--line);
  font-size:12px;
  line-height:1.8;
}
.hotel-credibility strong {
  color:var(--ink);
  font-size:15px;
}
.hotel-credibility span {
  color:var(--ink);
}
.practice-item > p {
  margin-bottom:17px;
}
.practice-item .decision {
  margin-bottom:0;
}
@media(max-width:860px) {
  .situations-grid { gap:23px; }
  .situation h3 { font-size:25px; }
  .situation p { font-size:13px; }
  .situation .eyebrow { letter-spacing:.4px; font-size:8px; }
  .assignment-list li { gap:10px; }
  .assignment-list strong { font-size:12px; }
  .assignment-list p { font-size:11px; }
  .hero-copy > .hero-explanation { font-size:14px; }
  .hotel-help-list li { font-size:13px; }
}
@media(max-width:650px) {
  .situations-grid { grid-template-columns:1fr; gap:27px; }
  .situation h3 { font-size:30px; }
  .situation .eyebrow { font-size:9px; letter-spacing:1px; }
  .situation p { font-size:14px; }
  .assignment-list strong { font-size:14px; }
  .assignment-list p { font-size:13px; }
  .hospitality-hero h1 { font-size:clamp(42px,9.8vw,60px); }
  .hotel-help-list li { font-size:14px; }
  .case-title { font-size:33px; }
}
@media(prefers-reduced-motion:reduce) {
  html {
    scroll-behavior:auto
  }

  * {
    transition:none!important;
    animation:none!important
  }

  .button:hover {
    transform:none
  }

}


/* ============================================================
   DEMAND JOURNEYS REORGANIZATION STYLES
   ============================================================ */

.hero-splash {
  position: relative;
  min-height: 100vh;
  min-height: 100svh;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  background-color: #17221d;
  color: #fffefa;
  overflow: hidden;
}
.hero-backdrop {
  position: absolute;
  inset: 0;
  background-image: linear-gradient(180deg, rgba(16, 26, 22, 0.62) 0%, rgba(16, 26, 22, 0.45) 45%, rgba(16, 26, 22, 0.82) 100%), url('splash.jpg');
  background-size: cover;
  background-position: center 30%;
  background-repeat: no-repeat;
  z-index: 1;
}
@media (max-width: 640px) {
  .hero-backdrop {
    background-image: linear-gradient(180deg, rgba(16, 26, 22, 0.7) 0%, rgba(16, 26, 22, 0.5) 45%, rgba(16, 26, 22, 0.88) 100%), url('splash-mobile.jpg');
  }
}
.splash-header {
  position: relative;
  z-index: 10;
  width: 100%;
}
.splash-nav-wrap {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-top: 36px;
  padding-bottom: 36px;
}
.splash-brand {
  font-family: var(--sans);
  font-size: 20px;
  font-weight: 600;
  letter-spacing: -0.3px;
  color: #fffefa;
  text-decoration: none;
}
.splash-brand:hover {
  color: #fffefa;
}
.splash-nav-links {
  display: flex;
  align-items: center;
  gap: 28px;
}
.splash-nav-links a {
  font-size: 14.5px;
  font-weight: 500;
  color: rgba(255, 255, 255, 0.82);
  text-decoration: none;
  transition: color 0.2s ease;
}
.splash-nav-links a:hover,
.splash-nav-links a.active {
  color: #fffefa;
  text-decoration: underline;
  text-underline-offset: 5px;
}
.splash-menu-toggle {
  display: none;
  background: transparent;
  border: 1px solid rgba(255, 255, 255, 0.3);
  color: #fffefa;
  padding: 8px 16px;
  border-radius: 4px;
  font-size: 14px;
}

.hero-splash-content {
  position: relative;
  z-index: 5;
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 60px 0 100px;
}
.hero-center {
  max-width: 980px;
  margin-inline: auto;
}
.hero-headline {
  font-family: var(--serif);
  font-size: clamp(52px, 7.6vw, 104px);
  line-height: 1.02;
  letter-spacing: -2.8px;
  color: #fffefa;
  font-weight: 400;
  margin: 0 0 24px;
  text-wrap: balance;
}
.hero-tagline {
  font-family: var(--sans);
  font-size: clamp(17px, 2vw, 22px);
  line-height: 1.55;
  color: rgba(255, 255, 255, 0.88);
  letter-spacing: 0.1px;
  max-width: 780px;
  margin: 0 auto 44px;
  font-weight: 400;
  text-wrap: balance;
}
.hero-cta-wrap {
  margin-top: 10px;
}
.hero-enquire-cta {
  display: inline-block;
  font-family: var(--sans);
  font-size: 15px;
  font-weight: 500;
  color: #fffefa;
  border: 1px solid rgba(255, 255, 255, 0.35);
  padding: 13px 32px;
  border-radius: 999px;
  transition: all 0.25s ease;
  letter-spacing: 0.2px;
  background: rgba(255, 255, 255, 0.08);
  backdrop-filter: blur(8px);
  text-decoration: none;
}
.hero-enquire-cta:hover {
  background: #fffefa;
  color: #17221d;
  border-color: #fffefa;
  transform: translateY(-2px);
}

.ways-section {
  padding: 120px 0;
  background: var(--paper);
  border-bottom: 1px solid var(--line);
}
.ways-header {
  margin-bottom: 56px;
}
.section-title {
  font-family: var(--serif);
  font-size: clamp(38px, 4.2vw, 56px);
  letter-spacing: -1.6px;
  color: var(--ink);
  margin-top: 8px;
}
.ways-diagram {
  display: flex;
  align-items: stretch;
  justify-content: space-between;
  gap: 20px;
}
.way-card {
  flex: 1;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 44px 36px 40px;
  display: flex;
  flex-direction: column;
  text-decoration: none;
  color: inherit;
  transition: all 0.25s ease;
  cursor: pointer;
}
.way-card:hover {
  transform: translateY(-3px);
  border-color: var(--ink);
  box-shadow: 0 16px 36px -12px rgba(35, 61, 52, 0.12);
}
.way-label {
  font-family: var(--sans);
  font-size: 11.5px;
  letter-spacing: 1.8px;
  text-transform: uppercase;
  color: var(--gold);
  font-weight: 650;
  display: block;
}
.way-verb {
  font-family: var(--serif);
  font-size: clamp(34px, 3.2vw, 44px);
  font-weight: 450;
  color: var(--ink);
  line-height: 1.1;
  margin: 12px 0 16px;
  display: block;
  letter-spacing: -1px;
}
.way-sub {
  font-family: var(--sans);
  font-size: 15px;
  line-height: 1.6;
  color: var(--text);
  margin: 0;
}
.way-connector {
  display: flex;
  align-items: center;
  justify-content: center;
  color: #927448;
  font-size: 26px;
  font-weight: 300;
  opacity: 0.6;
  user-select: none;
}

.about-section {
  padding: 120px 0;
  background: var(--paper);
  border-bottom: 1px solid var(--line);
}
.about-layout {
  max-width: 820px;
}
.about-name {
  font-family: var(--serif);
  font-size: clamp(40px, 4.5vw, 60px);
  letter-spacing: -1.6px;
  color: var(--ink);
  margin: 0 0 8px;
  line-height: 1.05;
}
.about-role {
  font-family: var(--sans);
  font-size: 16px;
  color: var(--gold);
  font-weight: 550;
  margin: 0 0 40px;
}
.about-narrative p {
  font-size: 20px;
  line-height: 1.7;
  color: var(--ink);
  margin-bottom: 24px;
  font-weight: 400;
}
.experience-block {
  margin-top: 56px;
  padding-top: 36px;
  border-top: 1px solid var(--line);
}
.experience-label {
  font-size: 11.5px;
  letter-spacing: 1.5px;
  font-weight: 700;
  color: var(--muted);
  text-transform: uppercase;
  display: block;
  margin-bottom: 20px;
}
.experience-list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 14px;
  font-size: 16.5px;
  color: var(--text);
  line-height: 1.6;
}
.exp-item {
  font-weight: 550;
  color: var(--ink);
}
.exp-separator {
  color: #b5baab;
}

.enquiry-section {
  padding: 120px 0;
  background: var(--paper);
}
.enquiry-layout {
  max-width: 720px;
}
.enquiry-title {
  font-family: var(--serif);
  font-size: clamp(36px, 4vw, 50px);
  letter-spacing: -1.4px;
  color: var(--ink);
  margin: 0 0 44px;
}
.clean-enquiry-form {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 48px 44px 40px;
}
.clean-enquiry-form .form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 20px;
}
.clean-enquiry-form .form-field {
  margin-bottom: 20px;
}
.clean-enquiry-form label {
  display: block;
  font-size: 13.5px;
  font-weight: 600;
  color: var(--ink);
  margin-bottom: 8px;
}
.required-mark {
  color: #b84a39;
}
.clean-enquiry-form input,
.clean-enquiry-form select,
.clean-enquiry-form textarea {
  width: 100%;
  padding: 13px 16px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 4px;
  font-family: var(--sans);
  font-size: 15px;
  color: var(--ink);
  transition: border-color 0.2s ease, background-color 0.2s ease;
}
.clean-enquiry-form input:focus,
.clean-enquiry-form select:focus,
.clean-enquiry-form textarea:focus {
  outline: none;
  border-color: var(--ink);
  background: #fff;
}
.clean-enquiry-form .submit-btn {
  width: 100%;
  padding: 16px;
  background: var(--ink);
  color: #fffefa;
  border: none;
  border-radius: 4px;
  font-size: 16px;
  font-weight: 600;
  cursor: pointer;
  transition: background-color 0.2s ease, transform 0.15s ease;
}
.clean-enquiry-form .submit-btn:hover {
  background: #172a23;
  transform: translateY(-1px);
}
.form-disclaimer {
  margin-top: 24px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--muted);
}
.form-disclaimer p {
  margin: 0;
  color: inherit;
}
.disclaimer-link {
  color: var(--ink);
  text-decoration: underline;
  text-underline-offset: 3px;
  margin-left: 6px;
}
.disclaimer-link:hover {
  color: var(--gold);
}

.static-nav {
  background: var(--paper);
  border-bottom: 1px solid var(--line);
}
.static-nav .brand-name {
  font-family: var(--sans);
  font-size: 19px;
  font-weight: 600;
  letter-spacing: -0.2px;
  color: var(--ink);
}
.static-nav .nav-links a {
  font-size: 14.5px;
  font-weight: 500;
  color: var(--text);
  margin-left: 28px;
  text-decoration: none;
}
.static-nav .nav-links a:hover,
.static-nav .nav-links a.active {
  color: var(--ink);
  text-decoration: underline;
  text-underline-offset: 5px;
}

.minimal-footer {
  background: var(--paper);
  border-top: 1px solid var(--line);
  padding: 56px 0 44px;
}
.footer-brand {
  display: flex;
  align-items: baseline;
  gap: 12px;
}
.footer-city {
  font-size: 13px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 1px;
}
.footer-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-bottom: 32px;
  border-bottom: 1px solid var(--line);
}
.footer-links a {
  font-size: 14px;
  color: var(--muted);
  margin-left: 24px;
  text-decoration: none;
}
.footer-links a:hover,
.footer-links a.active {
  color: var(--ink);
  text-decoration: underline;
  text-underline-offset: 4px;
}
.footer-bottom {
  padding-top: 24px;
  font-size: 13px;
  color: var(--muted);
}

.placeholder-section {
  padding: 140px 0 160px;
  min-height: 60vh;
}
.text-page {
  padding: 100px 0 140px;
}
.text-content {
  max-width: 780px;
}
.text-content h2 {
  font-size: 28px;
  margin: 40px 0 16px;
  color: var(--ink);
}

.method-hero {
  padding: 100px 0 60px;
  border-bottom: 1px solid var(--line);
}
.page-title {
  font-size: clamp(48px, 6vw, 76px);
  letter-spacing: -2.4px;
  color: var(--ink);
  margin: 0 0 20px;
}
.section-lead {
  font-size: 22px;
  line-height: 1.6;
  color: var(--ink);
  max-width: 860px;
  margin-bottom: 16px;
}
.lead-sub {
  font-size: 17px;
  line-height: 1.65;
  color: var(--text);
  max-width: 840px;
  margin: 0;
}

.method-diagram-section {
  padding: 80px 0;
  background: var(--white);
  border-bottom: 1px solid var(--line);
}
.diagram-intro {
  font-size: 17px;
  color: var(--text);
  max-width: 780px;
  margin: 0 0 40px;
}
.system-diagram-wrap {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 48px 40px;
}
.diagram-heading-block h2 {
  font-family: var(--serif);
  font-size: clamp(32px, 3.5vw, 44px);
  letter-spacing: -1.2px;
  color: var(--ink);
  margin: 8px 0 12px;
}
.system-flow-pipeline {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 10px;
  margin: 40px 0;
}
.pipeline-node {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 16px 20px;
  text-align: center;
  min-width: 136px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}
.pipeline-node .node-num {
  display: block;
  font-size: 11px;
  font-weight: 700;
  color: var(--gold);
  letter-spacing: 1.5px;
  margin-bottom: 4px;
}
.pipeline-node .node-title {
  display: block;
  font-family: var(--sans);
  font-size: 13.5px;
  font-weight: 700;
  letter-spacing: 0.8px;
  color: var(--ink);
}
.pipeline-arrow {
  font-size: 20px;
  color: var(--gold);
  padding: 0 4px;
  user-select: none;
  font-weight: 300;
}
.enabling-infra-panel {
  margin-top: 40px;
  padding-top: 32px;
  border-top: 1px dashed var(--line);
  text-align: center;
}
.infra-panel-label {
  display: block;
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 1.8px;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 16px;
}
.infra-layers-grid {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 10px;
  margin-bottom: 14px;
}
.infra-layer-item {
  background: var(--white);
  border: 1px solid var(--line);
  padding: 8px 22px;
  border-radius: 999px;
  font-size: 12.5px;
  font-weight: 650;
  letter-spacing: 0.6px;
  color: var(--ink);
}
.infra-note {
  font-size: 13.5px;
  color: var(--muted);
  max-width: 620px;
  margin: 12px auto 0;
  font-style: italic;
  line-height: 1.5;
}
.chapter-questions {
  margin: 20px 0;
  padding: 16px 20px;
  background: var(--paper);
  border-left: 2px solid var(--gold);
  border-radius: 2px;
}
.chapter-questions strong {
  display: block;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ink);
  margin-bottom: 8px;
}
.chapter-questions ul {
  margin: 0;
  padding-left: 18px;
  color: var(--text);
  font-size: 14.5px;
  line-height: 1.6;
}
.chapter-questions li {
  margin-bottom: 6px;
}

/* HOSPITALITY RESEARCH LIBRARY */
.hospitality-hero {
  padding: 100px 0 60px;
  background: var(--paper);
  border-bottom: 1px solid var(--line);
}
.hospitality-library-section {
  padding: 80px 0;
  background: var(--white);
}
.library-header-bar {
  margin-bottom: 48px;
  border-bottom: 1px solid var(--line);
  padding-bottom: 36px;
}
.editorial-scope h3 {
  font-size: 13px;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--gold);
  margin: 0 0 10px;
}
.editorial-scope p {
  font-size: 18px;
  line-height: 1.65;
  color: var(--ink);
  max-width: 840px;
  margin: 0 0 32px;
}
.taxonomy-bar {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
}
.taxonomy-label {
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  color: var(--muted);
}
.taxonomy-pills {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.tax-pill {
  font-size: 12.5px;
  padding: 6px 14px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--paper);
  color: var(--text);
  font-weight: 500;
  cursor: pointer;
  transition: all 0.2s ease;
}
.tax-pill.active,
.tax-pill:hover {
  background: var(--ink);
  color: #fffefa;
  border-color: var(--ink);
}
.research-entries-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 32px;
  margin-bottom: 56px;
}
.research-card {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 36px;
  display: flex;
  flex-direction: column;
  transition: transform 0.2s ease, border-color 0.2s ease;
}
.research-card:hover {
  border-color: var(--ink);
  transform: translateY(-2px);
}
.research-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 14px;
}
.research-topic {
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 1.2px;
  text-transform: uppercase;
  color: var(--gold);
}
.research-status {
  font-size: 11.5px;
  color: var(--muted);
  font-weight: 500;
}
.research-title {
  font-family: var(--serif);
  font-size: 24px;
  line-height: 1.25;
  letter-spacing: -0.5px;
  color: var(--ink);
  margin: 0 0 16px;
}
.research-summary {
  font-size: 15px;
  line-height: 1.65;
  color: var(--text);
  margin: 0 0 24px;
  flex-grow: 1;
}
.research-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}
.research-tags span {
  font-size: 11.5px;
  color: var(--muted);
  background: var(--white);
  border: 1px solid var(--line);
  padding: 3px 8px;
  border-radius: 3px;
}
.editorial-footer-note {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 24px 28px;
}
.editorial-footer-note p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.6;
  color: var(--text);
}
.editorial-footer-note a {
  color: var(--ink);
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.chapter-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 32px;
  padding: 60px 0;
}
.chapter-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 4px;
  padding: 40px;
}
.chapter-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 16px;
}
.chapter-num {
  font-family: var(--sans);
  font-size: 13px;
  color: var(--gold);
  font-weight: 700;
  letter-spacing: 1.5px;
}
.chapter-tag {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  color: var(--muted);
  font-weight: 600;
}
.chapter-card h2 {
  font-size: 34px;
  letter-spacing: -1px;
  margin: 0 0 6px;
}
.chapter-subtitle {
  font-family: var(--serif);
  font-size: 19px;
  font-style: italic;
  color: #6a7952;
  margin: 0 0 20px;
}
.method-points {
  margin: 20px 0;
  padding-left: 20px;
  color: var(--text);
  font-size: 15px;
  line-height: 1.65;
}
.method-points li {
  margin-bottom: 8px;
}
.terms-pill {
  margin-top: 24px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
  font-size: 12px;
  color: var(--muted);
  letter-spacing: 0.5px;
  font-weight: 600;
}

.method-situations {
  padding: 80px 0;
  background: var(--paper);
  border-top: 1px solid var(--line);
}
.situation-box {
  background: var(--white);
  border: 1px solid var(--line);
  padding: 36px;
  border-radius: 4px;
}
.box-num {
  font-size: 11.5px;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--gold);
  font-weight: 700;
  display: block;
  margin-bottom: 12px;
}
.box-lead {
  font-size: 15px;
  color: var(--text);
  margin-bottom: 20px;
}
.box-detail, .box-outcome {
  margin-top: 16px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  font-size: 14px;
}
.box-detail strong, .box-outcome strong {
  display: block;
  color: var(--ink);
  font-size: 12px;
  letter-spacing: 0.5px;
  margin-bottom: 4px;
}

.method-diagnostic {
  padding: 80px 0;
  background: var(--white);
  border-top: 1px solid var(--line);
}
.outputs-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  margin-top: 40px;
}
.output-card {
  background: var(--paper);
  border: 1px solid var(--line);
  padding: 32px 24px;
  border-radius: 4px;
}
.output-num {
  font-size: 14px;
  font-weight: 700;
  color: var(--gold);
  display: block;
  margin-bottom: 12px;
}
.output-card h3 {
  font-size: 22px;
  margin: 0 0 12px;
}
.output-card p {
  font-size: 14.5px;
  line-height: 1.6;
  margin: 0;
}
.method-cta {
  padding: 100px 0;
  background: var(--paper);
  border-top: 1px solid var(--line);
  text-align: center;
}

@media (max-width: 900px) {
  .chapter-grid { grid-template-columns: 1fr; }
  .outputs-grid { grid-template-columns: 1fr 1fr; }
  .ways-diagram { flex-direction: column; }
  .way-connector, .pillar-connector { transform: rotate(90deg); margin: 6px 0; }
  .system-flow-pipeline {
    flex-direction: column;
    align-items: stretch;
    max-width: 340px;
    margin-inline: auto;
  }
  .pipeline-arrow {
    text-align: center;
    padding: 2px 0;
  }
  .splash-menu-toggle { display: block; }
  .splash-nav-links {
    display: none;
    position: absolute;
    top: 100%;
    left: 20px;
    right: 20px;
    background: #17221d;
    border: 1px solid rgba(255, 255, 255, 0.2);
    padding: 24px;
    border-radius: 6px;
    flex-direction: column;
    gap: 18px;
    align-items: flex-start;
  }
  .splash-nav-links.is-open { display: flex; }
  .clean-enquiry-form .form-row { grid-template-columns: 1fr; }
  .footer-top { flex-direction: column; align-items: flex-start; gap: 20px; }
  .footer-links a { margin-left: 0; margin-right: 20px; display: inline-block; margin-bottom: 8px; }
}
@media (max-width: 600px) {
  .outputs-grid { grid-template-columns: 1fr; }
  .clean-enquiry-form { padding: 32px 24px; }
}